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  5. Airplay Still doesn’t work

Airplay Still doesn’t work

  • Reboot the PC running Reactiv and reboot the user’s personal devices and try again
  • Refer to the IT Manual to ensure that the network configuration, ports and settings are configured correctly
  • Confirm that your network supports mDNS protocol as this protocol cannot be blocked for Airplay to work correctly
  • Install an off-the-shelf AppleTV device on your existing network and confirm that it works. If an off-the-shelf device works, Reactiv SUITE will also work

Contact us at tech support and we will more more than happy to try and resolve the issue with you.