FAQ

  1. Home
  2. Docs
  3. FAQ
  4. Airplay Detailed FAQ (Apple Devices)
  5. I can see the Reactiv SUITE Device Name in the Airplay list but cannot connect to it

I can see the Reactiv SUITE Device Name in the Airplay list but cannot connect to it

  • On macOS, verify that incoming connections are not blocked
  • Go to “System Preferences” > ”Security and Privacy”->Firewall > ”Firewall Options”, deselect “Block All incoming Connections”, and select “Automatically allow downloaded signed software to receive incoming connections” if it’s not already selected

On the Reactiv SUITE PC, confirm that the Wi-Fi\Network connection is configured as a PRIVATE network. The PC must be discoverable for Airplay to work.

On the Reactiv SUITE PC, confirm that the firewall is configured to accept incoming connections.