FAQ

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  4. FileDrop Detailed FAQ (Reactiv SUITE IWB)
  5. Why is the IP address for FileDrop wrong?

Why is the IP address for FileDrop wrong?

Reactiv SUITE creates a webserver on the PC in order for in-room devices to connect and transfer information. But the Reactiv SUITE PC could have multiple IP addresses due to multiple network adapters. An example is connecting WiFi and LAN cable to the PC, which will create two IP addresses for the same PC.

If the IP address displayed in the status bar is incorrect, you can use the Settings > System > Remote Connect > Text/File Sharing menu to pick the correct IP address.​