- Make sure that both your in-room device and your Reactiv SUITE PC are on the same network
- On the Reactiv SUITE PC, confirm that the WiFi/Network connection is configured as a PRIVATE network. Reactiv SUITE PC IP must be discoverable
- On the PC running Reactiv SUITE, open a browser and type: “Localhost\Reactiv” in the search bar to confirm that the Reactiv Webserver is working. This webpage should display which means that the local webserver is running.
- On the Reactiv PC, Reactiv webserver rely on port 80, and while it is normally open by default, you can create a new firewall rule to open it:
- “Windows Defender Firewall” > “Advanced settings” > “Inbound Rules” > “New Rules”. Select “Port”,
- click Next
- Now select “TCP” and “Specific Port numbers” set it to 80
- Click Next and select “Allow the Connection”
- Click Next and select all 3 boxes “Domain”, Public” and “Private”. Click Next, give a name to the new rule
- From a Windows device on the same network: Ping the Reactiv Webserver IP address to see if it is reachable:
- In windows, open Command Prompt by hitting Windows+R and typing “cmd” in the run bar, then hit enter
- In Command Prompt, type “ping reactiv_ip_address”
